Mental Health News Radio

Behavioral Health: Ask the Experts

Electronic Health Records for Behavioral Health


Kristin Walker - 2013 - Portrait - b&w aKristin Walker is the CEO of everythingEHR, a behavioral and women’s health advocacy firm. She has been working within the healthcare field for more than two decades. Her clients have included Dell, Assurant Healthcare, The Samaritan Institute, John F. Kennedy University (the doctoral program for clinical psychology), multiple public and community mental health agencies, as well as, electronic health record software vendors. Her consultative practice has been an eye-opening experience; what she learned has helped thousands of providers and organizations choose software and billing solutions that lead the behavioral and women’s healthcare industry.

Kristin is sought out by investment firms looking to fund behavioral health EHRs, EHR vendors, ancillary product vendors and by healthcare organizations looking to make the right choices when it comes to technology and revenue cycle management. She works with leading EHR software so that providers have choices between best, best, and best. Deserving EHR vendors look to her organization for sales, marketing, and business development strategies, as well as, partnership opportunities with her other clientele.  She is an invited speaker for multiple organizations regarding EHR technology for behavioral and women’s healthcare.

Kristin is also the Host of Mental Health News Radio and has interviewed guests from all over the world from healthcare providers to technology companies to volunteers and advocates working on behalf of Behavioral Wellness Awareness, Animal Assisted Therapy, Narcissistic Abuse Awareness, and more.  Her show has been airing since 2014 and garners over 3,000 listeners per episode.  

Kristin is currently writing a book, The Narcissist CEO, based on her 20+ years of experience working with business owners and is one of the original members of an advocacy group run by clinicians, criminologists, law enforcement, attorneys, and educators. This group is spearheading the need to make narcissistic/sociopathic/psychopathic abuse and the effects on survivors a part of mandatory curriculum for anyone working within the behavioral healthcare field.  

Finally, and in her spare time, she works with her two therapy dogs side by side with mental health professionals advocating on the use of animal assisted therapy.  For an example of how she works with providers and patients please review her blog article here and visit her therapy dog website here.

Please visit her LinkedIn profile for a short list of the clients she has worked with including their testimonials.

HIPAA and Security

Person-Centered Tech


Roy Huggins, LPC NCC is a counselor in private practice who also operates Person-Centered Tech, his tech-consulting firm that serves the professional helping community.

Roy worked as a professional Web developer for seven years before changing paths, and makes it his mission to grow helpers’ understanding of the Internet and other electronic communications mediums for the future of our practices and our professions.

He acts as the Technology Committee Chair for the Oregon Counseling Association and is on the Advisory Board for the Zur Institute. He is also an adjunct at the Portland State University Department of Counselor Education.

Roy was interviewed on Mental Health News Radio earlier this year. He also offers affordable and online CE Courses for Behavioral Health providers.

Large Practice HIPAA Training and Consulting


Melanie Vann, MA Counseling Psychology, AACC Certified Life Coach, EAGALA trained Equine Therapist utilizes materials created by RoyBio pic Huggins, LPC of Person-Centered Tech regarding HIPAA and Security for Mental Health organizations.  Melanie works with our Public and Community Mental Health agencies on HIPAA guidelines from the front office to back office to clinical operations.  She works onsite providing a critical review and guideline protocol of each practice location.  She then provides hands on instruction with all of our providers to ensure they are meeting all HIPAA guidelines for a Behavioral Health organization.  Read more….


EHR Implementation and Clinical Workflow


Frederick DuFour, PhD. has implemented the clinical and administrative workflow utilizing electronic health record software for multiple mental health and substance FredLectureabuse agencies. He continues to serve as Adjunct Assistant Professor at SUNY Upstate Medical University and teaches Evidence-Based Medicine with the clerkship programs at the SUNY Clinical Campus in Binghamton.

Fred served for eight years as Executive Director of The Family & Children’s Society in Binghamton, New York. He served as chief administrator of a non-for-profit human services agency that provides a number of specialized counseling and home care services in Broome and Tioga Counties. ( These programs included a Home Care Aide Service, Family Homes for the Elderly, In Home Mental Health, Elder Counseling, Marriage and Family Counseling, Mental Health Clinic, Sexual Abuse Program, School Based Counseling, and Health Homes.  Read more…..


Regulatory Compliance and Program Expansion

Synergy Consulting Services

128c2cbTheresa M Wray, MA, LMFT is a licensed marriage and family therapist and the owner of Synergy Consulting Services, where she specializes in helping clinicians, mental health agencies, and human service organizations understand and observe legal requirements, federal and state regulations, managed care contracts, and more.

Theresa has 15 years of experience working in both clinical and administrative roles. As a clinician, she has worked in inpatient and medical facilities, academic settings, private practices, and communities. Additionally, she spent several years working within a Medicaid Behavioral Health Managed Care Organization in both the Clinical and Quality Management Departments where she was part of developing, implementing, monitoring, and enforcing many of the regulations and standards that govern the field.

Theresa’s experience uniquely qualifies her to help providers comply with requirements and expectations in way that allows them to maintain focus on their clinical work. Her goal is to help providers make sense of the mental health system so they can provide exceptional service to their clients, position their practices and organizations as providers of choice within their communities, and reduce their risk of financial penalties and repayments.

Clinical Outcome Measures and Technology Workflow

Advantage Consulting, LLC

christopherallersChris Allers, PhD is Executive Vice President and Senior Consultant of the Georgia Center for Nonprofits and Partner with Advantage Consulting, LLC. He received his Doctorate in Counseling (Georgia State University, 1993) and has excelled as a nonprofit professional for more than 25 years. He has performed a variety of roles in the nonprofit sector including clinician, executive director, “funder” and researcher.  He was a psychotherapist with Nami Associates (Atlanta) between 1989 and 1995.

Chris has a distinguished professional record in nonprofit management including delivery of training and consulting in the areas of executive coaching and leadership development, organizational/board development, program measurement and evaluation, results-based accountability/strategic planning, data management and technology systems, and organizational change management. He also has deep subject matter expertise in mental health/substance abuse and co-occurring disorder assessment and treatment, HIV/AIDS service delivery, trauma-informed care, and K-12 education. He is the author of more than 15 published research articles in peer reviewed mental health journals.

Chris served as the Executive Vice President at United Way of Metropolitan Atlanta from 2003-09 He is the founder of Positive Impact, Inc. (the nation’s first HIV mental health services institute), founding Board President of Pathways Community Network (Georgia’s statewide homeless management information system) and founding Executive Director of Crossroads Community Ministries.

koKhurram (Ko) Hassan, MPH is the managing partner for Advantage Consulting, LLC.  He received his Masters in Public Health (1992, Emory Rollins School of Public Health), and he has worked in public health/nonprofit sectors for over 20 years.  He has been a public health educator, state level public health adviser, evaluation trainer, and funding strategy designer.

During his time at Grady Health System’s Pediatric/Adolescent Infectious Disease Program, he was recognized for developing engaging and effective teen HIV peer education strategies.  At the United Way of Metro Atlanta, he managed the outcome measurement training of over 400 community programs.  At the United Way he also provided leadership in addressing health/mental health/disability needs as well as taking additional roles in implementing new homelessness and Katrina initiatives.  He has subject knowledge on HIV prevention, community organizing/planning, consumer advisory boards, homelessness, mental health, substance abuse, and older adults.

His firm has provided evaluation, research, strategic planning, facilitation, and program design services for nonprofit organizations since 2008. Mr. Hassan is a member of the Atlanta area Evaluation Association (AaEA) as well as the American Evaluation Association (AEA).

Healthcare Technology Writing

SkypeJulie2-300x300Juliann Schaeffer is a freelance health writer and editor based outside of Allentown, Pennsylvania. Shortly after graduating with a bachelor of art’s degree in professional writing, Julie joined the team at Great Valley Publishing, where she climbed the editorial ranks for the next six years. During her time at Great Valley, Julie worked closely on a number of medical and health publications, namely For The Record, a national news magazine for health information professionals. Since turning her full attention to a freelance career two years ago, Julie continues to write for For The Record, on topics as varied as dictation, meaningful use, natural language processing, and all things EHR. Whether she’s writing for physicians, patients, healthcare companies, or the greater public, on navigating the latest health regulations or the EHR industry as a whole, Julie pairs her knowledge and affinity for science with a wordsmith skill set to ensure content that strikes the perfect balance of sources, science, and style. 

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