Scott Lloyd, the author of Using Data to Drive Your Service Delivery Strategies: A Toolkit for Healthcare Organizations, works with an approach grounded in an accountable care philosophy. Scott is the President of M.T.M Services and National Council for Behavioral Health Consultant. Scott’s work is focused on helping behavioral health care organizations analyze their performance data to establish system wide changes that work to improve the overall quality of the services being delivered.
What is a Community Mental Health organization to do when it is time to make the switch from one Behavioral Health EHR to another?
They start planning.
They outline what isn’t working about their current system and plan out their goals for transitioning to a new EHR that can better handle their needs. Sometimes the first jump into an electronic health record system is successful only in that it transitions the agency off a paper-based system and educates the staff about what kinds of features they want in a new system.
Oh the travails of Behavioral Health EHR vendors! Sometimes they are cringe worthy from what is appropriate marketing material to how slow and outdated a product actually is and how that impacts a mental health agency.
We do love technology and so appreciate the vendors that service behavioral health with integrity, innovation, maturity, and best-in-class products and services.
Today we interview our CEO, Kristin Walker. She has a lot to say about electronic health record vendors and revenue cycle management companies that service Behavioral Health. It’s no-holds-barred as usual and we’ll discuss just who has access to patient mental health records from Revenue Cycle Management organizations to Electronic Health Record vendors. We’ll shine a spotlight on why this is important to agencies and providers.
She also answers questions from our listeners about what she does, why she does it, and why her radio show and Behavioral Health are her passions.
The Nuts and Bolts of Consultancy in Behavioral Healthcare
Why You Need Us—and How We Can Help
The healthcare system as a whole is a complex compilation of providers, insurers, administrators, and vendors. And although the end goal is always to better the health of patients, healthcare is also a business. That business part of healthcare, just as with any venture that involves dollar signs, brings out the best in some, the worst in others. We see it as our job—our passion—to help organizations wade through the behavioral health market to match the best products with the right providers to ensure the best care. And as we’ve found, much of that work involves finding the right people.
everythingEHR is always on the hunt for innovative technology that aids our Behavioral Health providers. Our article on Spiritually Integrated Therapy was found by Next Step Solutions, Inc. After reading our other articles on why we care so much about this sector of healthcare, Next Step picked up the phone and made a connection with our CEO, Kristin Walker.
A visit to their corporate office in Michigan last year was yet another stop on our 2014 journey across the United States visiting EHR vendors and Behavioral Health practices. Kristin had the opportunity to meet everyone on the team and see what a software organization does that is heavy on development and light on marketing agendas. It was certainly a pleasure.
NextStep™ has developed a digital pen system and embedded artificial intelligence into their EHR. Sounds unbelievable right? A science fiction movie, maybe? We saw it action at their office and while we visited several of their clients. NextStep™ has clients across the United States using their award-winning software for behavioral health private practices, research clinics, residential programs, outpatient agencies and state hospitals. It was a pleasure to sit down with Dr. Darrin Hanna and David Ballenberger, MSW to discuss their product, their organization, and what the future holds for behavioral health technology.
We have looked long and hard for meaningful use experts in the Behavioral Health field. They are hard to come by. We got lucky partnering with The Compliancy Group. They are THE HIPAA experts when it comes to the mental health field but where could we find someone with the proper credentials for Meaningful Use? It was going to take someone special and, finally, we found him.
Last month we welcomed Dr. Frederick DuFour to the everythingEHR team. We are proud to share his knowledge and expertise with our providers and the Behavioral Health EHR vendors we support.
Dr. DuFour will be hosting a series of Webinars for The Samaritan Institute, our supported EHR vendors, and everythingEHR on Meaningful Use and the specific and unique constraints on Behavioral Health providers.
Please join us in welcoming Frederick DuFour, PhD. as the Clinical Advisor for everythingEHR. Dr. DuFour has implemented the clinical and administrative workflow utilizing electronic health record software for multiple mental health and substance abuse agencies. He continues to serve as Adjunct Assistant Professor at SUNY Upstate Medical University and teaches Evidence-Based Medicine with the clerkship programs at the SUNY Clinical Campus in Binghamton.
Learn more about Dr. DuFour on Mental Health News Radio!
Fred served for eight years as Executive Director of The Family & Children’s Society in Binghamton, New York. He served as chief administrator of a non-for-profit human services agency that provides a number of specialized counseling and home care services in Broome and Tioga Counties. (www.familycs.org). These programs included a Home Care Aide Service, Family Homes for the Elderly, In Home Mental Health, Elder Counseling, Marriage and Family Counseling, Mental Health Clinic, Sexual Abuse Program, School Based Counseling, and Health Homes.
HIPAA and Security Webinar for Behavioral Health Providers
Instructor: Roy Huggins, LPC of Person-Centered Tech
Moderator: Kristin Walker, everythingEHR
Offering by: The Samaritan Institute
If you missed the live webinar here is your opportunity to watch this invaluable presentation.
Click HERE to watch the video
Samaritan Network Webinar Offerings
The Samaritan Institute has partnered with Advantage Consulting, LLC, everythingEHR, and Roy Huggins of Person-Centered Tech to provide FREE webinars to the Samaritan Network on topics related to HIPAA and Technology, Fundamentals of Mental Health Service Evaluation, as well as Electronic Health Record Systems.
The first offering, “HIPAA and Security” will be held on Monday, December 15; with more to come in early 2015, including a four part series related to “Planning and Implementing Clinical Outcome Measures Activities.” While you are encouraged to attend the live sessions in order to participate in the question and answer dialogue, the webinars will also be recorded for viewing as your schedule allows. Ongoing consultation in these areas continues to be available to Centers as needed. Kristin Walker of everythingEHR will be moderating all of the sessions below.
Juliann Schaeffer is a freelance health writer and editor based outside of Allentown, Pennsylvania. Shortly after graduating with a bachelor of art’s degree in professional writing, Julie joined the team at Great Valley Publishing, where she climbed the editorial ranks for the next six years. During her time at Great Valley, Julie worked closely on a number of medical and health publications, namely For The Record, a national newsmagazine for health information professionals. Since turning her full attention to a freelance career two years ago, Julie continues to write for For The Record, on topics as varied as dictation, meaningful use, natural language processing, and all things EHR. Whether she’s writing for physicians, patients, healthcare companies, or the greater public, on navigating the latest health regulations or the EHR industry as a whole, Julie pairs her knowledge and affinity for science with a wordsmith skill set to ensure content that strikes the perfect balance of sources, science, and style.