Join us for a interview with Michael Flora, Senior Operations and Management Consultant for MTM Services, a strategic partner with National Council for Behavioral Health. Michael presented at the annual conference for the council about revenue cycle management for Certified Community Behavioral Health Centers. As he states in our interview, it is not business as usual anymore. Provider types are changing and how Behavioral Health providers and agencies navigate these changes will depend on utilizing the expertise of the council and MTM Services.
Posts Tagged ‘revenue cycle management’
Join us for a discussion with Cecelia Renteria, CEO of C&C Associates Medical Billing Associates. Her firm specializes in billing and revenue cycle management for the Behavioral Health field – with a special focus on Not-for-Profit Community Mental Health centers.
What a boon for us to interview Michael Myles, CEO of Active Marketing. His firm is the only strategic marketing firm that caters exclusively to Behavioral Health. It’s our pleasure to work directly with his organization. Michael and our host, Kristin Walker, could have talked for hours. The intel given on this show is invaluable. Michael shared some information about the show in the Q & A below but you’ll have to listen in for the GOLD!
One of the fastest growing EHRs in the Behavioral Health market is EHR YOUR WAY. We’ve had the pleasure of working with their team for over a year and as you’ll hear on the show, it has been eye opening for our consulting group. With Behavioral Health finally getting the recognition it deserves, we are seeing an explosion of new technology vendors. We were able to glue our guest, Jay Lacny, to his chair for longer than 5 minutes and discuss this exciting and innovative EHR, why they chose to focus on Behavioral Health, and (without giving away their secrets) why they’ve become so popular, so fast. If you are looking for advanced tools for Behavioral Health with affordable pricing, tune in to this show!
Oh the travails of Behavioral Health EHR vendors! Sometimes they are cringe worthy from what is appropriate marketing material to how slow and outdated a product actually is and how that impacts a mental health agency.
We do love technology and so appreciate the vendors that service behavioral health with integrity, innovation, maturity, and best-in-class products and services.
Today we interview our CEO, Kristin Walker. She has a lot to say about electronic health record vendors and revenue cycle management companies that service Behavioral Health. It’s no-holds-barred as usual and we’ll discuss just who has access to patient mental health records from Revenue Cycle Management organizations to Electronic Health Record vendors. We’ll shine a spotlight on why this is important to agencies and providers.
She also answers questions from our listeners about what she does, why she does it, and why her radio show and Behavioral Health are her passions.
The Nuts and Bolts of Consultancy in Behavioral Healthcare
Why You Need Us—and How We Can Help
The healthcare system as a whole is a complex compilation of providers, insurers, administrators, and vendors. And although the end goal is always to better the health of patients, healthcare is also a business. That business part of healthcare, just as with any venture that involves dollar signs, brings out the best in some, the worst in others. We see it as our job—our passion—to help organizations wade through the behavioral health market to match the best products with the right providers to ensure the best care. And as we’ve found, much of that work involves finding the right people.
Tools for tomorrow’s workplace today
Academic institutions that offer programs for psychiatry and psychology students need to invest in behavioral health EHR software. They want to offer their students the best software tools as well as the opportunity to step into the workforce ahead of their peers. With training in sophisticated software applications these future leaders in behavioral health are better equipped to focus on patient care because they can capitalize on the growing trend to incorporate electronic health records (EHR) into clinical operations.
Many private practices in both the mental health and medical fields have made the transition from paper filing to EHR technology in recent years. According to the American Psychological Association (APA) health care providers are able to tap into long-term cost savings that enhance office efficiency and make it easier to collect more accurate patient information. But more importantly, EHRs enable communication across practice settings and facilitate interaction among healthcare professionals.
I was recently asked to describe the moment when I stopped selling electronic health record (EHR) software and truly became an advocate for providers in the world of behavioral health and record cycle management. How had this happened? Why?
Doing research for my organization, something important had become apparent: The behavioral healthcare market is not the most profitable of healthcare markets, and nor is it likely to become so. As a matter of fact many EHR vendors avoid serving this community entirely. And, although there may be many reasons for this, one obvious factor is that public mental and behavioral health patients are among the poorest of patient communities. Behavioral health providers receive some of the lowest in insurance reimbursements. In addition to these facts, mental health advocates find that the rules and regulations they must follow are stringent and highly-regulated.